Link Assure - Network Management Service Plans
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| PC Management & Maintenance |
Basic |
Advanced |
Professional |
Premium |
| On-Demand Phone Support |
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 1 hr./month combined |
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| On-Demand Remote Support |
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| On-Demand On-Site Support |
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| 247x Online Customer Portal |
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| Email Alert Notification |
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| Workstation Optimization: defrag, drive space monitoring, virus & security management |
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| Patch Management |
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| Monthly Reporting |
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| Server Management & Maintenance |
| On-Demand Phone Support |
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 1 hr./month combined |
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| On-Demand Remote Support |
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| On-Demand On-Site Support |
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| 247x Online Customer Portal |
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| Patch Management |
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| Server Optimization: drive space monitoring, event logging service availability |
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| Virus & Security Management |
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| Automated Backup Management & Notification |
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| Microsoft Exchange & SQL Maintenance |
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| User Account Administration |
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| Software, Hardware & ISP Vendor Management |
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| Monthly Reporting |
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| Includes On-Site Visits |
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2 hrs./quarter |
6 hrs./quarter |
| Discount off Additional Hourly Service* |
5% |
10% |
20% |
Included |